Shipping Policy

Last updated: October 9, 2025

Thank you for shopping with Polmar Decor! We’re dedicated to ensuring your order arrives safely and on time. Please review our shipping policy below.

All orders are processed within 1–3 business days after payment confirmation.

• Orders are not shipped or delivered on weekends or public holidays.

• If we experience a high volume of orders, shipments may be delayed by a few days.

We currently ship to most countries in Europe.

Estimated delivery times:

• Standard Shipping (Europe): 5–12 business days

• Express Shipping (if available): 3–7 business days

Please note: Delivery times may vary depending on your location, customs clearance, and courier delays beyond our control.

Shipping fees are calculated at checkout based on your location and chosen shipping method.

• Free standard shipping may be available for selected promotions or order values.

• Any applicable duties, customs fees, or taxes are the customer’s responsibility.

Once your order is shipped, you will receive a confirmation email with your tracking number. Please allow up to 48 hours for tracking information to update.

Please ensure your shipping address is correct before completing your order.

If an incorrect or incomplete address is provided, Palmar Decor cannot be held responsible for lost or delayed packages.

If your order is lost or arrives damaged, please contact us immediately at sac@polmardecor.com with your order number and details.

We’ll investigate the issue and work to resolve it promptly.

Buyers are responsible for any customs or import taxes that may apply.

Palmar Decor is not responsible for delays caused by customs procedures.

If you have any questions about your order or shipping, please reach out to our support team at:

📧 sac@polmardecor.com