FAQs
What kind of products do you sell?
We offer a curated selection of home décor items, including furniture accents, decorative objects, textiles, and more. Each product is chosen for its quality, design, and style to help make your home elegant and inviting.
Do you ship internationally?
Yes! We worldwide!
What is your return policy?
If you are not satisfied with your purchase, you can return it within 14 days of delivery. Items must be in their original condition and packaging. Contact our support team to start a return, and we’ll guide you through the process.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to follow your package and see its estimated delivery date.
Can I customize or personalize a product?
Some of our items can be personalized. Please check the product page or contact us directly for customization options and availability.
How do I contact customer support?
You can reach us through our Contact Us page, by email at sac@polmardecor.com, via chat in our store or via our social media channels. Our team is happy to answer any questions and assist you with your orders.